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In an era where digital innovation is critical, insurance companies are at risk of being left behind because of outdated systems. While once essential, these legacy core applications are now hampering essential innovations, particularly in advanced data analysis and customer interaction. In a rapidly changing market, the need to renew these systems is more urgent than ever. Companies in the insurance industry find themselves caught in a paradox: sticking to outdated systems means a missed opportunity for personalized services, while automation costs, which average 6.9% of turnover, will continue to rise by an average of 10% over the next three years (Adfiz Advies in figures 2022/2023). This cost increase is so high that it limits the flexibility and growth capacity of companies. That is why a good insight into the Total Cost of Ownership (TCO) of software is essential. A look at these figures shows that a review of the technological agenda is urgently needed, not only to reduce the costs of software, but also, above all, to actually get software-based innovation off the ground.

Insurer Markel Insurance is renewing its IT landscape by switching to the Novulo insurance platform and Microsoft Dynamics. This integrated solution provides a solid basis for the entire chain — from customer interaction to policy and claims administration and portals. IG&H takes care of the full implementation and takes care of Markel both during and after the go-live. Thanks to this strategic collaboration, Markel will soon have a future-proof platform that suits today's organization and adapts to tomorrow's ambitions.

EFO Horse Insurance is modernizing the entire insurance chain with Novulo's insurance platform. The specialized insurer is renewing its entire back, mid and front offices, exchanging a CCS-based landscape for one integrated platform. With the standard setup for insurers, including pre-configured data sets, composition and configuration, EFO can immediately build on proven best practices.

The choice of insurance software determines how future-proof you are as an insurer or proxy. Anva has been an established name in the Dutch market for decades and offers a stable and proven package for policy administration and claims processes. Novulo is a modern, composable insurance platform that focuses on flexibility and speed. In this article, we'll put both solutions side by side, so you can determine which solution best suits your organization's strategy and digital maturity.

The addition of an experienced strategist supports Novulo's growth plans and ambitions in business software

Insify is a relatively young insurance provider that focuses on small self-employed people. With a fully digitized process, the company tries to optimize user-friendliness. Mark Yudin, Vice President of Engineering, talks about the issues that are important to the company.