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Leading insurer opts for a complete SaaS solution from IG&H based on Novulo.
Nh 1816, a fast-growing insurer with 2.7 million policies, is taking a big step in modernizing its back office. After a thorough selection process, Nh1816 chose Novulo's insurance platform, offered as a SaaS solution by IG&H. With this choice, the insurer opts for a future-proof policy and claims administration system.
IG&H acts as a technology partner and provides an end-to-end SaaS service, completely unburdening Nh1816 in terms of setting up, managing and further developing the insurance application.
The rapid growth of Nh1816, with 2.7 million policies and more than 625 thousand insured persons now, placed increasing pressure on the current system. With the switch to Novulo, Nh1816 gets a flexible and scalable solution that allows processes to be organized more efficiently and the organization can further develop.
“To continue our strong growth, we need software that moves with us. Novulo offers the flexibility and performance we're looking for,” says Jerre Veltman, Senior Manager IT, at Nh1816. “In addition, we maintain the authenticity of Nh1816 and at the same time, we are completely relieved because we purchase a new application such as SaaS from IG&H.”
In addition to the migration of policy and claims administration, the project also includes output management and integration with the financial administration. IG&H ensures a smooth transition and continuous innovation, so that Nh1816 can focus on its services and growth.
One of the most important requirements for the new platform was the ability to renew policies more quickly. In the preliminary phase, Novulo showed that the monthly prolongation weekend can be reduced to just 6.5 hours, while the employees continue to work in the application. This is a significant improvement. By using modern technology, this not only opens the door to faster processing times, but also offers opportunities to further scale up in the future.”
“NH1816's choice for our platform confirms that composable software is the key to scalable and future-proof insurance solutions,” says Frank Wille, founder and CEO of Novulo. “With our platform, IG&H provides a flexible SaaS solution that makes long-term development processes or complex implementations a thing of the past.”
IG&H takes full operational responsibility for the insurance application. Thanks to the SaaS model, Nh1816 benefits from automatic updates, scalability and continuous innovation without worrying about development, management or maintenance. As a result, Nh1816 can always count on a modern, up-to-date solution that moves with them.
“As a service partner, we not only guide Nh1816 with the implementation, but we also fully supervise their modernization process. From configuration to management and further development — we fully include Nh1816 in this transition, so that they can focus on their growth and quality of service,” says Stephan de Jong, Managing Director at IG&H.
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