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In an era where digital innovation is critical, insurance companies are at risk of being left behind because of outdated systems. While once essential, these legacy core applications are now hampering essential innovations, particularly in advanced data analysis and customer interaction. In a rapidly changing market, the need to renew these systems is more urgent than ever. Companies in the insurance industry find themselves caught in a paradox: sticking to outdated systems means a missed opportunity for personalized services, while automation costs, which average 6.9% of turnover, will continue to rise by an average of 10% over the next three years (Adfiz Advies in figures 2022/2023). This cost increase is so high that it limits the flexibility and growth capacity of companies. That is why a good insight into the Total Cost of Ownership (TCO) of software is essential. A look at these figures shows that a review of the technological agenda is urgently needed, not only to reduce the costs of software, but also, above all, to actually get software-based innovation off the ground.

EFO Horse Insurance is modernizing the entire insurance chain with Novulo's insurance platform. The specialized insurer is renewing its entire back, mid and front offices, exchanging a CCS-based landscape for one integrated platform. With the standard setup for insurers, including pre-configured data sets, composition and configuration, EFO can immediately build on proven best practices.

The addition of an experienced strategist supports Novulo's growth plans and ambitions in business software

Insify is a relatively young insurance provider that focuses on small self-employed people. With a fully digitized process, the company tries to optimize user-friendliness. Mark Yudin, Vice President of Engineering, talks about the issues that are important to the company.

DAK Intermediaries Collective has put a new customer application live on the Novulo platform. The system forms the basis for an integrated customer view across all 1500 affiliated consulting firms and their customers. The application, implemented by DAK, marks the first step towards greater control over its own IT systems and faster innovation.

DAK Intermediaries Collective chooses Novulo to achieve an integrated customer view. With this new platform, DAK wants to better serve its consulting offices and end customers by bringing data from different systems together in one central environment. For example, DAK is taking an important step towards an integrated IT landscape that provides more insight, better services and more efficient processes.